IT Help Desk

How to report a technology problem

Piscataway School District uses Incident IQ ticketing system for requesting technical support on your child’s technology.

To submit a ticket, please do the following:

Visit our Help Desk page.

Provide the following information:

First Name
Last Name
Email address
School/Location of your student

Click “Continue”

Select the issue that is similar to what you are experiencing.

Provide a detailed description of the issue you are experiencing.

Enter your child’s Student ID number.

Click on the “Submit Ticket” button located in the bottom right corner of the web page.

You will receive an email confirming your ticket has been created.
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