Parent Technology Ticket Creation Using Incident IQ
Piscataway School District uses Incident IQ ticketing system for requesting technical support on your child’s technology.
To submit a ticket, please do the following:
- Open a Web Browser (such as Google Chrome or Microsoft Edge)
- Go to https://pway.incidentiq.com/guest/ZEAV8R8H/psd-helpdesk
- Fill in the following information:
- First Name
- Last Name
- Email address
- School/Location of your student
- Click “Continue”
- Select the issue that is similar to what you are experiencing.
- Provide a detailed description of the issue you are experiencing
- Enter your child’s Student ID number.
- Click on the “Submit Ticket” button located in the bottom right corner of the web page.
You will receive an email confirming your ticket has been created.